Frequently Asked Questions
Everything you need to know about shopping with SelectBasics.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return authorization.
Which payment methods do you accept?
SelectBasics accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.
Are your products covered by a warranty?
Yes, all SelectBasics products come with a standard 1-year manufacturer warranty against defects in materials and workmanship.